This Privacy Policy is part of the broader legal framework governing your use of cb777com and should be read alongside the Terms and Conditions. By using cb777com, you acknowledge that you have read and understood how your personal data is handled as described here.
1Introduction
cb777com ("the Platform", "we", "us", "our") is committed to protecting the privacy of every person who registers and plays on our platform. This Privacy Policy explains how cb777com collects, uses, stores, shares, and protects personal data relating to players in Pakistan and the rights those players hold over their data.
This policy applies to all personal data collected through the cb777com website, mobile interface, customer support interactions, and any related services. It covers data collected from the moment you visit the platform — even before you register an account.
We take privacy seriously not because regulation requires it, but because Pakistani players deserve to understand exactly what happens with their information when they trust cb777com with it. This policy is written in plain English so you can actually read it and understand it — not just click through it.
Who is responsible for your data? cb777com is the data controller for all personal information collected through the platform. If you have questions about how your data is managed, you can contact the data team directly at support@cb777com.app.
2Data We Collect
cb777com collects personal data through several channels — directly from you when you register and use the platform, automatically through your device and browser when you access the site, and occasionally from third parties as part of payment processing and identity verification.
| Category | Data Types Collected | How It's Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, gender | Provided directly during registration and KYC verification |
| Contact Data | Mobile number, email address, city/province | Provided directly during registration and account updates |
| Payment Data | Mobile wallet number (Easypaisa/JazzCash), bank account details (IBFT), card type and last four digits | Provided during deposit/withdrawal; full card data processed by third-party gateways only |
| Account & Activity Data | Login history, game play records, bet history, bonus usage, session duration, deposit and withdrawal history | Automatically generated through platform use |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, connection type | Collected automatically via server logs and cookies |
| Communications Data | Content of support chat conversations, email correspondence, complaint records | Collected when you contact the cb777com support team |
| Verification Documents | CNIC copy, payment method screenshots provided during KYC | Provided directly by player upon KYC request |
cb777com does not collect sensitive personal data such as religious beliefs, health information, or political opinions, and has no legitimate purpose to do so. If you ever feel you are being asked for information that seems outside the scope above, contact support immediately.
3How We Use Your Data
Every piece of data cb777com collects is tied to a specific, documented purpose. We do not collect information speculatively and we do not repurpose data for uses unrelated to operating the platform and serving Pakistani players. The primary purposes for which cb777com uses personal data are:
- Account management: Creating, maintaining, and securing your cb777com account. This includes verifying your identity, processing your deposits and withdrawals, and communicating account-related information to you.
- Payment processing: Facilitating deposits and withdrawals via your chosen payment method — Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, or card. Payment data is shared with the relevant payment processor only to the extent necessary to complete the transaction.
- Regulatory compliance: Meeting Know Your Customer (KYC) and anti-money laundering (AML) obligations. cb777com is required to verify the identity of players and monitor transactions for suspicious activity. Certain records are retained for regulatory compliance periods regardless of account closure.
- Fraud prevention and security: Detecting unusual account activity, preventing unauthorised access, identifying multi-accounting, and protecting the platform from abuse. This involves analysis of technical data, device identifiers, and gaming behaviour patterns.
- Platform improvement: Understanding how Pakistani players use cb777com so we can improve the gaming experience, optimise loading times, and prioritise game and feature additions. This analysis is done on aggregated and anonymised data where possible.
- Responsible gaming: Monitoring play patterns to identify signs of problem gambling. cb777com uses gaming activity data to make responsible gaming interventions — such as prompting a player to review their deposit limits — in appropriate circumstances.
- Marketing communications: Sending you information about promotions, bonuses, and new features on cb777com — but only where you have opted in or where we have a legitimate interest. You can opt out at any time.
- Customer support: Resolving queries, investigating complaints, and maintaining records of support interactions for quality and dispute resolution purposes.
4Legal Basis for Processing
cb777com processes your personal data on the following legal grounds depending on the nature of the processing activity:
- Contractual necessity: Most of our core data processing — account creation, payment processing, KYC verification — is necessary to deliver the service you've signed up for. Without this data, cb777com cannot operate your account.
- Legal obligation: Certain data processing is required by applicable laws and regulations, including AML/KYC requirements. cb777com must retain certain records even if you request deletion — these obligations take precedence.
- Legitimate interests: Some processing — including fraud prevention, security monitoring, and certain analytics — is based on cb777com's legitimate interest in operating a safe, fair, and sustainable platform. In each case, these interests have been balanced against your privacy rights.
- Consent: Marketing communications and non-essential cookies require your consent. Where consent is the basis for processing, you have the right to withdraw it at any time without affecting the legality of prior processing.
5Data Sharing & Third Parties
cb777com does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Data sharing occurs only in the following circumstances and only to the extent necessary for each purpose:
- Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT processors, and card payment gateways receive the minimum data necessary to complete your transactions. These processors operate under their own privacy policies and security frameworks.
- Game software providers: Third-party game developers whose content appears on cb777com may receive technical data (such as session tokens and bet amounts) necessary to deliver the game. They do not receive your identity or payment data.
- Identity verification services: Where automated KYC verification is used, identity documents may be processed by a specialist third-party verification provider. These providers are bound by strict data processing agreements.
- Regulatory and law enforcement authorities: cb777com is obligated to report certain transactions and activities to relevant authorities under applicable anti-money laundering, counter-terrorism financing, and fraud prevention regulations. Such disclosures are made only when legally required.
- Professional advisers: Lawyers, accountants, and auditors acting for cb777com may access personal data where strictly necessary in the course of providing professional services. All such parties are bound by confidentiality obligations.
No data leaves without a purpose. Every instance of data sharing at cb777com is documented and justified against the purposes described in this policy. We do not allow third parties to use your data for their own purposes beyond the specific service they're providing to cb777com.
6Cookies & Tracking Technologies
cb777com uses cookies and similar tracking technologies to operate the platform effectively and improve the experience for Pakistani players. When you visit cb777com, the following types of cookies may be placed on your device:
- Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. Essential cookies cannot be disabled without breaking core platform functionality.
- Functional cookies: Remember your preferences — such as your preferred language, last selected game category, or display settings — so you don't need to re-enter them each session.
- Analytics cookies: Help cb777com understand how players navigate the platform — which pages are visited most, where users drop off, and how different features perform. This data is analysed in aggregate form and used to improve the platform experience. Analytics cookies require your consent.
- Marketing cookies: Used to measure the effectiveness of cb777com's own promotional campaigns — for example, understanding which bonus offers drive registrations. cb777com does not use third-party advertising networks or retargeting cookies that track you across other websites.
You can manage cookie preferences through your browser settings. Most modern browsers allow you to block cookies, delete existing cookies, and set notifications before cookies are placed. Note that disabling essential cookies will significantly impair your ability to use cb777com.
7Data Security
cb777com maintains comprehensive technical and organisational security measures designed to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include:
- 256-bit SSL/TLS encryption on all data transmitted between your device and cb777com's servers — the same encryption standard used by Pakistani commercial banks
- PCI-DSS compliant payment processing infrastructure — full card details are never stored on cb777com servers and are processed exclusively by certified payment gateways
- Access controls: Personal data is accessible only to cb777com staff members who have a documented need for it to perform their role. Access is logged and audited.
- Secure data storage: Personal data is stored on servers with physical and logical access controls, regular security patches, and intrusion detection systems
- Penetration testing: cb777com conducts periodic security assessments to identify and address vulnerabilities before they can be exploited
- Staff training: All cb777com personnel who handle personal data receive data security training and are bound by confidentiality obligations in their employment agreements
No digital system is completely immune to security incidents. In the event of a data breach that is likely to result in a risk to player rights, cb777com will notify affected players as soon as reasonably practicable. We will explain what happened, what data was involved, and what steps we are taking to address the incident.
8Data Retention
cb777com retains personal data for as long as necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by law. The following general retention principles apply:
- Active accounts: All data associated with an active cb777com account is retained for the duration of the account's active status.
- Closed accounts: Following account closure, cb777com retains identity and financial transaction records for a minimum of five years to meet AML and regulatory requirements. This retention period cannot be waived by a player data deletion request.
- Support communications: Records of support interactions are retained for two years to assist with dispute resolution and quality improvement.
- Marketing preferences: Opt-in and opt-out records are retained indefinitely to demonstrate compliance with your communication preferences.
- Technical logs: Server and security logs are retained for up to 12 months and then deleted unless specific retention is required for an ongoing investigation.
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be associated with any individual player. cb777com does not retain data beyond its useful and legally required period.
9Your Privacy Rights
As a player using cb777com from Pakistan, you have the following rights over your personal data. These rights can be exercised by contacting the support team at support@cb777com.app:
Right of Access
Request a copy of the personal data cb777com holds about you. We'll provide this within 30 days of a verified request, at no charge for the first request.
Right to Rectification
Request correction of any inaccurate personal data. Basic details like your mobile number and email address can be updated directly in your account settings.
Right to Erasure
Request deletion of your personal data. This right applies where data is no longer necessary for its original purpose and there's no overriding legal obligation to retain it.
Right to Restriction
Request that cb777com restricts processing of your data — for example, while the accuracy of data is being disputed or a complaint is under review.
Right to Portability
Request a structured, machine-readable copy of the data you've provided to cb777com directly, for your own use or transfer to another service provider.
Right to Object
Object to processing of your data based on legitimate interests — including direct marketing and certain analytics processing. Marketing objections are actioned immediately.
To exercise any of these rights, email support@cb777com.app with "Privacy Request" in the subject line and a description of your request. cb777com will verify your identity before processing any data access or deletion request, and will respond within 30 days. Where a request cannot be fully fulfilled — for example, where regulatory retention requirements apply — we will explain why.
10Children's Privacy
cb777com is strictly an adults-only platform. The minimum age to register and play is 18 years. cb777com does not knowingly collect personal data from any person under the age of 18.
If cb777com becomes aware that personal data has been collected from a person under 18 — whether discovered through KYC verification, a report from a third party, or any other means — the relevant account will be closed immediately, all associated personal data will be deleted or returned in accordance with applicable law, and any funds in the account will be handled in line with the Terms and Conditions.
If you are a parent or guardian and believe that a person under 18 in your household has registered on cb777com, please contact support@cb777com.app immediately. We will investigate and act promptly.
11Marketing Communications
cb777com will send you marketing communications — including bonus offers, promotions, event notifications, and platform updates — in the following circumstances:
- You opted in to marketing communications during registration or at a later point in your account settings
- You are an existing player and the communication relates to similar services to those you've already used on cb777com, and you have not opted out
You can opt out of all marketing communications from cb777com at any time by:
- Clicking the unsubscribe link in any marketing email
- Updating your communication preferences in your cb777com account settings
- Contacting support@cb777com.app and requesting removal from all marketing lists
Opting out of marketing does not affect transactional communications — you will still receive emails about deposits, withdrawals, security alerts, and other account-related matters that are necessary for your account to function. These cannot be unsubscribed from while your account is active.
Players who have self-excluded through the responsible gaming tools are automatically removed from all marketing lists for the duration of their exclusion. cb777com does not send promotional communications to self-excluded players under any circumstances.
12Changes to This Privacy Policy
cb777com may update this Privacy Policy from time to time to reflect changes in how we operate, in applicable regulations, or in the services we offer to Pakistani players. When we make changes, the following process applies:
- The "Last Updated" date at the top of this page is revised
- For material changes, a notice will be displayed on the cb777com platform for a reasonable period
- For significant changes that affect how we use your data in a materially different way, we will send a notification to your registered email address before the change takes effect
Continued use of cb777com after the effective date of an updated Privacy Policy constitutes your acceptance of the updated terms. If you disagree with any changes, you should stop using the platform and may request deletion of your data subject to the retention requirements described in Section 8.
Minor updates — such as corrections to typographical errors or clarification of existing practices without changing the substance of data handling — may be made at any time without specific notice beyond updating the "Last Updated" date.
13Contact & Privacy Requests
For any questions, concerns, or formal requests relating to this Privacy Policy or to the personal data cb777com holds about you, please get in touch using the following channels:
- Privacy & Data Requests: support@cb777com.app — subject line "Privacy Request"
- General Support: Live chat available within your cb777com account dashboard, available 24 hours a day, seven days a week
- FAQ: Common questions about privacy, data, and accounts are addressed at cb777com.app/faq
cb777com aims to acknowledge privacy requests within 5 working days and resolve them within 30 days. For complex requests requiring extensive data retrieval, we will communicate progress and an updated timeline.
If you are not satisfied with how cb777com has handled a privacy concern after exhausting the direct complaint process, you may escalate your complaint to the relevant data protection authority in your jurisdiction.
Related policies at cb777com: This Privacy Policy works alongside our Terms and Conditions and Responsible Gaming policy. Reading all three gives you a complete picture of how cb777com operates, what it asks of players, and what protections are in place.